Privacy Policy

Effective date: 21 October 2025

This website (“Hackney Short Breaks”) is managed by Hackney Short Breaks on behalf of Hackney Council.
We’re committed to protecting your privacy and handling your personal information securely, in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who we are

Hackney Short Breaks provides information and support to families in Hackney.

If you have any questions about this privacy notice or how your data is handled, contact us at:

insert contact email

You can also contact Hackney Council’s Data Protection Officer:

  • Email: information.management@hackney.gov.uk

  • Post: Information Management Team, Hackney Council, 1 Hillman Street, London E8 1DY

2. What information we collect

We may collect and process the following information when you use this website:

  • Details you provide through online forms (e.g. name, email address, phone number).

  • Information you send by email or contact forms.

  • Technical data such as IP address, browser type, and pages visited (through analytics cookies).

3. How we use your information

We use your information to:

  • Respond to enquiries and provide services.

  • Improve the website’s performance and accessibility.

  • Comply with legal or regulatory obligations.

We do not sell or share your personal information for marketing purposes.

4. Legal basis for processing

We process your personal data on one or more of the following lawful bases:

  • You have given consent (e.g. when submitting a contact form).

  • It is necessary to perform a public task or exercise official authority on behalf of Hackney Council.

  • It is necessary to comply with a legal obligation.

5. How your information is stored and shared

This website is hosted by Squarespace, Inc., which acts as our data processor. Squarespace stores data securely on servers located in the United States and complies with EU–US and UK–US Data Privacy Framework standards.

Squarespace may collect limited technical data (such as IP addresses) to provide hosting, analytics, and security services.

You can read Squarespace’s privacy policy here:

https://www.squarespace.com/privacy

We will only share your personal information with Hackney Council or authorised service providers when necessary to deliver services, respond to enquiries, or meet legal obligations.

6. How long we keep your information

We keep personal information only as long as necessary to fulfil the purpose it was collected for, or as required by law.

Once data is no longer needed, it is securely deleted or anonymised.

7. Cookies

This website uses cookies to improve your experience and understand how the site is used. These cookies do not identify you personally.

You can learn more about the cookies Squarespace sets and how to manage them in our Cookies Policy

https://support.squarespace.com/hc/en-us/articles/360001264507

You can change or withdraw your cookie preferences at any time through your browser settings.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data (where appropriate).

  • Object to or restrict processing.

  • Withdraw consent (if we rely on consent).

To exercise any of these rights, please contact us using the details above.

If you’re not satisfied with our response, you can contact the UK Information Commissioner’s Office (ICO):

https://ico.org.uk/make-a-complaint/

9. Links to other websites

This website may include links to other sites. We are not responsible for the privacy practices or content of those websites, so please check their own privacy notices.

10. Changes to this policy

We may update this policy from time to time to reflect changes in the law or our services.
The latest version will always be available on this page, with the date shown at the top.